Resume

VIKRAMADITYA SINGH, MS/MBA

Toronto, ONvikramaditya@u.northwestern.edu437-383-0784linkedin.com/in/singhvikramaditya

PROFILE SUMMARY

Product Leader with 10+ years of experience leading end-to-end product lifecycles across government, financial services, and enterprise technology. Combining a foundation in biotechnology, software engineering, and business management, brings an analytical, systems-thinking approach to product leadership. Proven expertise in AI/ML-powered platforms, data strategy, and platform modernization, with a track record of delivering scalable B2B SaaS solutions and driving digital transformation across complex ecosystems. Skilled in product strategy, cross-functional leadership, and API-first architecture, delivering measurable business outcomes through data-informed decision-making and user-centered design.

KEY ACHIEVEMENTS

  • $170M Revenue Impact | Increased Grainger's e-commerce sales through NLP-powered search optimization & intelligent product boosting across 1.5M SKU catalog, driving 7% organic traffic
  • $5.6B Platform Enablement | Led 15-person team delivering Document Management System for top-3 title insurer, achieving 40% efficiency gains and 90% user adoption while supporting billions in annual policy issuance
  • Award-Winning AI Innovation | Earned HPE-IAPP Privacy Innovation Award (2020) for Data4Good project—privacy-preserving COVID-19 analytics platform using anonymized device data to inform government policy decisions
  • AI-Powered Government Services | Championed AI+OCR solution for Ontario's vital events registration, automating data extraction from 50K+ annual paper applications with 60% processing time reduction and $2M+ projected savings

SKILLS & EXPERTISE

Product

Product Strategy Design, Product Vision Crafting, Roadmapping and Prioritization, Product Discovery & Definition, Agile and SAFe, UAT and Affinity Mapping

Technical

API Design, Big Data Analytics, Cloud Architecture, AI/ML Applications (NLP, Search), Data Engineering, DevOps (Terraform/CI-CD), ETL/ELT Pipelines

Platform & Tools

GCP, Google & Adobe Analytics, Jira/Aha/ADO, Kubernetes & Docker, Java, Python, JavaScript, SQL: MySQL, Postgres, BigQuery

WORK EXPERIENCE

Integrated Product Manager (Principal Product Lead)

Ministry of Public and Business Service Delivery

Oct 2024 - Present

Leading product strategy and cross-ministry digital transformation for two flagship government platforms (Vital Events & Business Experience Program) serving millions of Ontarians

  • • Defined long-term vision and OKRs aligning product direction for vital events modernization with policy goals
  • • Established product management frameworks across four parallel product teams, reducing cross-dependencies by 60%
  • • Spearheaded API modernization and metadata standardization for legacy systems
  • • Migrated 22 eForms from legacy platform onto new Business eXperience Platform (BXP)
  • • Promoted integration of AI + OCR solution to extract structured data from scanned paper applications

Product Manager / Technical Product Manager

TheoremOne LLC (Client: FirstAmerican Title)

Oct 2021 - Jun 2024

Led product strategy and delivery for Document Management System serving North America's top-3 title insurance company, managing $5.6B in annual policy issuance

  • • Delivered enterprise DMS serving 500+ underwriters, improving operational efficiency by 40%
  • • Achieved 90% user adoption within first year through dynamic multi-year product strategy
  • • Secured funding for DMS expansion driving $9.8M in account growth
  • • Led globally distributed Agile team of 15 members across three continents
  • • Spearheaded migration from EC2 to Kubernetes-based EKS infrastructure

Senior Technical Product Manager

TELUS Digital

Jul 2019 - Oct 2021

Scaled SEO practice and analytics capabilities by building centralized data platforms serving 200+ stakeholders

  • • Architected unified SEO/SEM data warehouse on GCP consolidating 12 disconnected data sources
  • • Achieved $2M CAD annual cost savings by developing automated ETL pipelines
  • • Led CEO-monitored Data4Good project providing COVID-19 mobility insights to governments
  • • Earned HPE-IAPP Privacy Innovation Award (2020) for privacy-preserving approach

Product Manager

Grainger Inc.

Mar 2016 - Mar 2017

Led product strategy for "Search and Select" functionality on Grainger's B2B/B2C e-commerce platform serving 1.5M products

  • • Increased online sales revenue by $170M USD through NLP-powered search optimization
  • • Drove 7% increase in organic search traffic through Solr search engine optimization
  • • Implemented product boosting algorithm resulting in 14% increase in boosted SKU sales

Sr. Software Developer / Product Owner

StateFarm Insurance (via Advansoft International)

May 2014 - Mar 2016

Technical Product Owner for DASL platform—REST API backend serving State Farm's mobile apps for 80M+ policyholders

  • • Delivered $400K savings through proactive monitoring via Splunk dashboard
  • • Coded REST API modules using builder design pattern in Java/J2EE

EDUCATION

Master of Business Administration

Ivey Business School, Western University

2017 - 2018

Richard Ivey Excellence Award

MS in Computer & Information Sciences

Knowledge Systems Institute

2015 - 2017

Thesis: ML model for DNA genome analysis

MS in Biotechnology

Northwestern University

2010 - 2012

McCormick School of Engineering

BE in Biotechnology

Manipal Institute of Technology

2005 - 2009

CERTIFICATIONS

Product Management Basics (Pendo)Digital AdoptionAI for Product ManagersProduct-Led CertificationProduct Analytics